Privacy Policy

At RxClean, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data. By using our website, you consent to the terms described in this policy.

Last Updated: Oct 20, 2023

  • 1. Information We Collect:

    We collect both personal and non-personal information to provide and improve our services. The information we may collect includes: Personal Information: This includes your name, address, email address, phone number, and any other information you provide when contacting us or using our services. Payment Information: When making payments for our services, we collect payment information, such as credit card details or other payment methods. Service Information: This encompasses details about the services you request, scheduling preferences, and any special instructions you provide. Communications: We retain records of your interactions with us, including emails, chat messages, and phone call details. Website Usage Data: We may collect non-personal data about your use of our website, such as IP addresses, browser information, and pages visited.

  • 2. How We Use Your Information: We use your information for the following purposes: To provide the cleaning services you request and fulfill your service orders. To process payments and issue invoices. To communicate with you about your service requests, updates, and customer support inquiries. To personalize and enhance your experience with our services and website. To improve our services, website, and customer support based on your feedback. To send you relevant updates, promotions, or newsletters if you have opted to receive them.

  • 3. Data Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with: Trusted Service Providers: We may engage third-party service providers to assist in delivering our services, and they may have access to your information. Legal Compliance: We may share your information to comply with legal obligations, enforce our policies, or respond to legal requests.

  • 4. Data Security: We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely, and we use encryption to safeguard sensitive information.

  • 5. Cookies and Tracking: Our website may use cookies and tracking technologies to enhance your online experience and gather information about your interactions with our website. You can manage cookie settings through your browser.

  • 6. Your Choices: You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional communications from us.

  • 7. Children's Privacy: Our services and website are not intended for individuals under the age of 18. We do not knowingly collect information from children.

  • 8. Changes to this Policy: We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on our website with the new effective date.

  • 9. Contact Us: If you have questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected].

Thank you for choosing RxClean. We appreciate your trust and are dedicated to safeguarding your privacy.