Frequently Asked Questions
RxClean FAQs
At RxClean, we understand that you may have questions about our cleaning services, how we operate, and what to expect when you hire us. We've compiled a list of common questions and answers to provide you with the information you need:
You Might Ask
Frequently Asked Questions
If you have any other questions or need further information, please don't hesitate to contact our customer service team. We are here to assist you and provide the best cleaning experience possible.
We offer a wide range of cleaning services, including residential, commercial, specialized cleaning, disinfection, and more. Visit our Services page for a complete list.
You can request a quote or book a cleaning service by [insert specific booking method, e.g., filling out the online form, calling our customer service, or using our mobile app].
Yes, we are a fully insured and licensed cleaning company. Your peace of mind is important to us.
We use eco-friendly and non-toxic cleaning products that are safe for your family and pets. If you have specific product preferences or allergies, please let us know, and we will accommodate your needs.
No, we come fully equipped with all the necessary cleaning products and equipment. If you have specific preferences or would like us to use certain products, please let us know in advance.
We offer both one-time and recurring cleaning services. You can choose the frequency that suits your needs, whether it's a one-time deep clean or regular scheduled cleanings.
You can cancel or reschedule an appointment by contacting our customer service team at least [insert the required notice period, e.g., 48 hours] before the scheduled service.
It's not necessary for you to be present during the cleaning. However, you can choose to be present if you prefer, and our team will work with your schedule and preferences.
We carefully screen and train our cleaning professionals, and we are fully insured. We take security and privacy seriously and ensure your property is handled with the utmost care and respect.
We follow all recommended guidelines and protocols to ensure the safety of our customers and staff during the ongoing pandemic. This includes enhanced sanitation practices, PPE for our cleaning professionals, and social distancing.
Yes, you can customize your cleaning service to address your specific needs and preferences. We'll work with you to create a cleaning plan that suits your requirements.